Billing & Fees

Olivenhain Municipal Water District is committed to minimizing all of its operational costs while maintaining a high level of customer service.
OMWD customers receive billing statements on a monthly basis and there are several payment options available.

Fees, Rates, & Rules

Capacity Fees
These fees are paid to OMWD by developers in order to fund necessary capital expansion, replacement, and betterment projects. Current fees were adopted at the September 18, 2019, board meeting after a public hearing on August 21, 2019, and became effective on November 18, 2019.

Sewer Fees
OMWD provides sewer services only to the 4S Ranch and Rancho Cielo areas. Sewer service fee increases through Fiscal Year 2021 were adopted at the June 15, 2016, board meeting after a public hearing on May 25, 2016.

Sewer service to other OMWD water customers may be provided by Leucadia Wastewater District, San Elijo Joint Powers Authority, Encina Wastewater Authority, or the City of Escondido.

Rates and Rules
Adjustments to OMWD’s water service charges were approved at the November 18, 2020 board meeting. New charges became effective immediately. OMWD does not offer any discounted rate programs at this time.

Agricultural Water Program
This program was established by OMWD more than 35 years ago to support and promote the agricultural producers in OMWD’s service area. The agricultural water rate is available only to those who meet minimum program criteria:

  • Agricultural customers must grow or raise, for commercial purposes, products of an agricultural, horticultural, or floricultural nature. To verify that eligibility, customers must be included on one of the following four lists that are maintained by the San Diego Regional Water Quality Control Board or the County of San Diego: 1) General Agricultural Orders Enrollment List; 2) Growers List; 3) Active Certified Producers List; or 4) Organic Producers List.
  • Have proof of an approved backflow prevention device and current test results, or a completed cross connection questionnaire if there is currently not a backflow device on the property. For more information, please visit our backflow page.

 

icon for delinquent payment

Delinquent Accounts

Payments not received by the close of business on the tenth business day following the payment due date for balances exceeding $25.00 will be considered delinquent and will be subject to a 5% delinquent penalty. At least 15 days prior to discontinuance of service due to non-payment of water bills, OMWD will mail delinquent notices to customers with past due balances of greater than $25.00.

Need help paying your bill?

Billing-Fees_16

Shut-Off Notices

Customers with unpaid balances 35 business days past the due date will receive a disconnection notice and will be assessed a fee. OMWD customer service representatives will attempt to contact all delinquent customers within 24 hours of scheduled water service shut-offs. The annual number of discontinuations of residential service for inability to pay in 2019 was 119.

Billing-Fees_19

Moving/ Vacation

Customers planning to relocate from their current residence should contact OMWD to close their accounts at least three days prior to moving. Customers are responsible for their accounts until OMWD is officially notified. Customers planning extended vacations may pay their water bills in advance to avoid late fees and possible water service shut-offs.