Privacy Policy

Acceptance of Terms
By choosing to utilize this website, you are stating that you accept the terms of this Privacy Policy. By continued use of OMWD’s website you acknowledge that you fully understand this Privacy Policy and agree to the terms set forth.

Collected Information
OMWD collects various types of information which is stored by our server logs or on your computer via a cookie file. Information provided through OMWD’s website may be subject to disclosure under the Public Records Act.

Our server logs include:

  • Your computer’s or router’s IP address,
  • Your computer’s DNS name,
  • Your Internet Service Provider’s (ISP) name,
  • What browser software and version you are using,
  • What pages you view on our website,
  • What country your computer resides in,
  • Possibly what state or county your computer resides in,
  • The date and time of your visit to our website,
  • The duration of your stay on this website,
  • The webpage you were on prior to coming to our website,
  • The page you were on when you left this website, and
  • Keywords used to search for and while on this website.

Cookies are text files that are stored on your computer and used by this website to personalize your experience on our website. Cookies from this website can only be read by this website or by your computer. If a cookie contains sensitive information, then that information is encrypted for your protection.

If you do not wish to receive cookies, your browser has the ability to reject them. Please refer to your browser documentation. Please note that rejecting cookies may change the way our website functions, and thus some features may not be available.

If you fill out a form on this website, thus supplying information, our server will collect and store all information that is provided. OMWD does use a third party to offer credit card payments and eBill services. If you have concerns or questions about the third parties utilized by OMWD or its policies, please contact OMWD by email or by calling 760-632-4213.

User Accounts
If you register for an account, OMWD servers will collect and store all information provided. Any modifications or additions to your account will also be collected and stored by our servers.

Emailed information will be collected and stored by OMWD servers including but not limited to your email address and name. All communications and correspondence both to and from OMWD via email will also be collected and stored by OMWD servers.

How OMWD Uses Your Information
All collected and stored information is used solely for the purposes of enhancing your experience while using this website, helping OMWD to better serve you, and will be used solely by OMWD and its representatives. We do not sell or give away any information to any third parties without having your authorization. The exception to this rule is sending credit card processing information to our merchant bank. We make every effort to protect your right to privacy.

How We Protect Your Information
If sensitive information is being exchanged between your computer and this website server, then OMWD uses SSL encryption to protect the data in transit. When storing sensitive information OMWD will encrypt all information. Non-sensitive information such as your name or address are not encrypted, however access to all collected and stored information is password protected and access is only granted to OMWD representatives.

Credit card information is NOT stored on our systems. All credit card numbers are sent directly to the merchant banks that process them. The merchant bank may or may not store your credit card information. This is a third party that does collect and store information. For concerns or questions about the merchant bank or its policies then please contact OMWD by email or by calling 760-632-4213.

OMWD servers are checked and updated frequently to ensure minimal security risks are present. Although there is no such thing as a 100% secure system, we make reasonable efforts to protect our servers from unauthorized access.

Viewing Collected Information or Opting Out
If you wish to view your collected information then please contact OMWD. Our contact information is provided at the bottom of this policy. Once you are positively identified, OMWD will supply you with all collected information. You can then advise OMWD of any corrections necessary, or choose to “opt out” which will require OMWD to remove any collected information on you from OMWD servers.

Policy Changes
All policy changes will be published to this Privacy Policy page so be sure to check back occasionally to see if any changes have been made. When the Privacy Policy is updated the date on this page is updated at the same time to make it easy for you to know when the last update was made.

Contact Us
If you wish to contact OMWD about this Privacy Policy or about any information we may have collected or protectively stored, please do so by email or by calling 760-632-4213.

Olivenhain Municipal Water District
Attention: Staff Analyst
1966 Olivenhain Road
Encinitas, CA 92024