Contact Us

Main Customer Service Line and After-Hours Emergencies
760-753-6466

Emergencies can be reported at any time, 24/7, for no water, water main break, a hit fire hydrant, or a sewer issue in 4S Ranch or Rancho Cielo.

Non-Emergency Customer Service
To leave a voicemail, dial 760-753-6466, Press 2, Enter Extension 2000.
Staff will respond Monday through Friday, 8:00 a.m. to 5:00 p.m.
CustomerService@olivenhain.com

OMWD Headquarters
1966 Olivenhain Road
Encinitas, CA 92024

Open 8:00 a.m. to 5:00 p.m., Monday through Friday, excluding holidays.

Contact our staff via email or phone numbers listed by department below:

Staff Email Staff Phone
Customer Service 760-753-6466
Water Quality and Pressure 760-632-4649
Backflow 760-632-4201
Report Water Waste 760-632-4641
Public Records Request 760-632-4227
Vendor Accounts Payable and Finance 760-632-4207
Construction Projects, Engineering, and Inspections 760-632-4235
Human Resources and Employment 760-632-4224
Purchasing 760-632-4656
Fluoride 760-632-4650
Elfin Forest Recreational Reserve 760-632-4212
Web Master 760-632-4213
Board Secretary/General Manager's Office 760-632-4648